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Outgoing Mail SMTP Server Issue

While I was trying to configure outgoing mail.. It Showing these Error Always !!

I given the appropriate details in every field. Even though its showing me this ERROR  

Unfortunately no connection was possible. Review the errors below and rectify:

  • SocketTimeoutException: Read timed out

 

I am very new to jira. Please help me to resolve this issue !!

 

Thank You !!

2 comments

This means your Jira server cannot reach your mail server.  Either you've given it the wrong server connection details, or the server is blocked by your network.

Now I Got A Solution For That !!

Thank You !!

Muhammad Ramzan Community Leader Jun 10, 2020

First question: which Service Provider you are using, its better if you please share the image here.

 

Now there could be multiple reasons.

  • If you using google, then there could be security restrictions on google account
  • If you using smpt , mail server access is blocked
  • You antivirus is blocking the traffic

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