Jira hyperlinks are removed when modifying an issue's description

anthony-burton August 4, 2020

If hyperlinks to comments are present in Jira Issue description, upon modifying description and adding saving, links are removed.

Reproduction steps:
1. Create JIRA Issue
2. Add comment to Issue
3. Copy comment hyperlink
4. Insert link into Issue description using the External link option
5. Save description
6. Edit description
7. Save description

Actual Result:
Hyperlink has been removed but text remains

Expected Result:

Hyperlink should remain intact

Screenshots:

Copy comment hyperlink:

pCBltEuRS4.pngPaste hyperlink into external link in desc:

uBkaLJ4PZv.png

Save. Link works as expected:

chrome_MdWEACMnEm.png

Create another external link:

fCXvyaFbtB.png

Save. First link broken:

chrome_7KUv81Tk3V.png 

both links now broken after adding text "blah":

chrome_VHuphAYXim.png 

 

 

 

3 answers

2 votes
Sebastian Lutz August 25, 2020

We have the same issue too. But only if the external link is a referral to the current instance. All other links work fine. 

1 vote
Deanne Wilson August 7, 2020

We are having the same issue. Anyone have a solution?

0 votes
anthony-burton August 26, 2020

I have submitted a bug report to Atlassian, since I am not sure if they'll read this thread.

Suggest an answer

Log in or Sign up to answer