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Jira had problems starting up

Good night

Run an automatic update of the Windows server that hosted the Jira application and now we can not upload the server
apart from raising the service from the database and the atlasian jira, to see the online platform that another service would have to start to be ok

Setup: JIRA can't create a lock for your jira.home directory

Your jira.home directory C:\Program Files\Atlassian\Application Data\JIRA can only be used by one running JIRA instance. This instance needs to create a lock to make sure another instance can't access the jira.home directory. Ensure JIRA has read and write access to the jira.home directory.
Review our documentation for more information on setting your JIRA home.

Best Regards

Sandra González

IT Consultants

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