We are a team responsible for administering Jira (which is our "product") including creating new Jira projects (software or service projects as "real" projects) and supporting or improving internal Jira functionality.
For the "real" projects we create single epics, which is fine as someday they come to an end. To organize word in Jira especially in sprint planning and plan view we have support epics, e. g. "Administration/support Jira" (as well as Confluence) which is sort of a neverending epic.
Would be interesting to hear how you work with support topics that never come to an end.
👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...
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