Jira Server Mobile App Login Issue

Juan Dela Cruz September 19, 2019

Hi,

 

Im new to Jira and I installed the Jira Software v.8.4 in my RHEL 7 server. Installation went smoothly. However, when I tried to access my server using the Jira Server Mobile App using http connection, the Login page shows blank. How can i fix this?

 

Thank you,

5 answers

0 votes
Juan Dela Cruz September 19, 2019

Just to add, it says something went wrong after a long loading of the app in the Login page. Is this a bug on the application?

0 votes
Juan Dela Cruz September 19, 2019

@Mohamed Adel 

 

Yes. Saw that. How can I disable the SSL authentication when using the Mobile App?

 

Thank you,

0 votes
Mohamed Adel
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September 19, 2019

@Juan Dela Cruz 

You can find the required configuration & knonw issues in this page Jira Server mobile app

0 votes
Juan Dela Cruz September 19, 2019

@Mohamed Adel 

 

Mobile Plugin for Jira has been installed and enabled but the Login page shows blank when I access it using Jira Server Mobile App. Any settings/configuration that I need to check in the server side?

0 votes
Mohamed Adel
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September 19, 2019

@Juan Dela Cruz 

I think you forget to install JIRA Mobile App plugin 

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