JIRA notification

Kavitha Pradeep February 5, 2019

I am not recieving email from JIRA if someone tag me

3 answers

0 votes
M Amine
Community Leader
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February 5, 2019

Hi @Kavitha Pradeep,

"@mentions" (or tagging as you say) are not controlled by the Notification Scheme. 

You have to check if the "tagged" user has the permission to view the issue. If yes, that user should normally get a notification. 

In order to see if a user has access to an issue, you can use the "Permission Helper". 

cheers

0 votes
Kavitha Pradeep February 5, 2019

Where can i check the settings

0 votes
Haran Kumar
Rising Star
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February 5, 2019

Hi , Check your Jira Notification Schemes .

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