Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I'm not receiving notification

archana I'm New Here Dec 17, 2021

Hi , 

I'm not receiving any notification from Jira from 21st november. I checked my settings everything looks fine. Can you please let me know the reason? Is there any specific reason there. 

Thank You!

1 comment

Are you on Cloud, Server, DC? Are you the system admin? Is your email filled out correctly in your profile and are others receiving emails? Are you the only person not receiving emails? Have you confirmed that the project's notification scheme supports sending emails to you for the actions you believe you should receive emails for? Has anybody tried to enable outgoing mail debug logging and checked the logs for whether Jira hands your email over to the SMTP server? There may be many answers, and even more so questions.

This here is a pretty good KBA to start with: https://confluence.atlassian.com/jirakb/troubleshoot-notifications-in-jira-203394737.html as it contains plentiful options to check.

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Jira Software

👋 Looking for 15-20 volunteers to test Atlassian training content

Hi everyone! Are you interested in beta testing Atlassian University’s newest (unreleased!) training course? We’re looking for 15-20 volunteers to test our newest training course, Basic reporting...

818 views 24 28
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you