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How to solve the failed loading of public view in Coverage View of R4J

Charlie
Charlie October 8, 2020

When click on the public View in Coverage Views , I received an error message.

"Failed to get filter details for ..."

What could be the root caused please?

This appenns on several public View Buttons after clicked on it.

Thank for your reply

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Angelica Salazar
Angelica Salazar
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October 27, 2020

Hello @Charlie

Allow me to answer your question here as well. 

This is a known issue for the coverage view in R4J versions 4.3.1 and 4.3.2. A fix is coming within this week or the next.

For anyone else experiencing this error, please watch out for our next bugfix release, R4J 4.3.3, which should resolve this. If the issue persists, please communicate with us through our service desk portal. We'll be glad to assist.

Cheers,
Angelica

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