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How to restore Jira Server Backup in XML to Jira CLoud

Prabuddha Bajracharya
Prabuddha Bajracharya January 30, 2018

So I want to take XML backup of Jira Server Instance and restore it to Jira Cloud but Jira Cloud only has opion to restore from CSV, Trello and JSON. Has anybody tried to restore it this way ? How did you do it ?

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Prabuddha Bajracharya
Prabuddha Bajracharya January 30, 2018

According to this :

  1. Log into your new JIRA Cloud site and click  > System. 

  2. In the Import and Export section, click Restore system.

I have tried but there is no Restore System functionality on the cloud side. It only has External System Import which doesn't support XML.

Only way that I have found is to convert all my XML backups to CSV and then try to import. Which is a painstaking process. If there is alternative to this it will help a lot thanks.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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January 30, 2018

Have a look through https://confluence.atlassian.com/jirakb/migrating-from-jira-server-to-jira-cloud-779160826.html

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