We are on Jira Cloud. Various teams use slight variations of workflows based on project types.
All tickets go from Backlog to QA (Test environment). Usually in the same sprint.
From QA onwards variations happen.
Project A - may have a BETA environment for UAT
Project B - may have BETA and a Pre-prod environment for another round of UAT
Project C - may have an integration environment to test end to end, BETA, and a pre-Prod environment
A ticket is resolved when it moves to Done, so potentially it could go
Backlog > QA > Integration > BETA > Pre-prod > Done
Teams would like to report on current sprint when tickets pass QA, but they are open because they have not gone through other environments, which may happen in Sprint 2 or Sprint 5.
What is your recommendation on the setup of workflows and board, so we can see sprint progress on tickets accurately?
Looking forward to an informative discussion.
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