I'm looking for a little guidance if anyone has had experience using Jira Software for their everyday Helpdesk support tool. Our team of 3 support tech's have been directed to use this software as our primary tool to track our goals, and weekly sprints for providing support and as a tool to focus on weekly tasks.
I'm just struggling with how to make this software successful in our environment when our typically days consist of helpdesk phone calls, setting up computers, and mobile devices and end user help.
Hey there Cloud Community members! We’re excited to give you the first glimpse of the new home for business teams on Jira — Jira Work Management. Jira Work Management is the next generation of J...
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