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Error after upgrading from 7.11 to 8.19

Technical details

Log's referral number: f9dcfb19-ce42-4088-b678-93ee6fba2c95

Cause

Referer URL: Unknown

com.atlassian.cache.CacheException: io.atlassian.util.concurrent.LazyReference$InitializationException: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'com.burningcode.jira.issue.customfields.impl.WatcherFieldType': Bean instantiation via constructor failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.burningcode.jira.issue.customfields.impl.WatcherFieldType]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: 'void com.atlassian.jira.issue.customfields.impl.MultiUserCFType.<init>(com.atlassian.jira.issue.customfields.persistence.CustomFieldValuePersister, com.atlassian.jira.issue.customfields.manager.GenericConfigManager, com.atlassian.jira.issue.customfields.converters.MultiUserConverter, com.atlassian.jira.config.properties.ApplicationProperties, com.atlassian.jira.security.JiraAuthenticationContext, com.atlassian.jira.bc.user.search.UserSearchService, com.atlassian.jira.web.FieldVisibilityManager, com.atlassian.jira.issue.fields.rest.json.beans.JiraBaseUrls, com.atlassian.jira.issue.fields.rest.json.UserBeanFactory)'
com.atlassian.cache.CacheException: io.atlassian.util.concurrent.LazyReference$InitializationException: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'com.burningcode.jira.issue.customfields.impl.WatcherFieldType': Bean instantiation via constructor failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.burningcode.jira.issue.customfields.impl.WatcherFieldType]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: 'void com.atlassian.jira.issue.customfields.impl.MultiUserCFType.<init>(com.atlassian.jira.issue.customfields.persistence.CustomFieldValuePersister, com.atlassian.jira.issue.customfields.manager.GenericConfigManager, com.atlassian.jira.issue.customfields.converters.MultiUserConverter, com.atlassian.jira.config.properties.ApplicationProperties, com.atlassian.jira.security.JiraAuthenticationContext, com.atlassian.jira.bc.user.search.UserSearchService, com.atlassian.jira.web.FieldVisibilityManager, com.atlassian.jira.issue.fields.rest.json.beans.JiraBaseUrls, com.atlassian.jira.issue.fields.rest.json.UserBeanFactory)'
	at com.atlassian.cache.memory.DelegatingCachedReference.get(DelegatingCachedReference.java:93) [atlassian-cache-memory-5.1.3.jar:?]
 

1 comment

Fabian Lim Community Leader Sep 19, 2021

Hi @SrinivasaRao Koppisetty

I would open a ticket with atlassian support so that you can get the right team to look into your upgrade issue. 

Regards, 

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