Error after upgrading from 7.11 to 8.19

SrinivasaRao Koppisetty September 18, 2021

Technical details

Log's referral number: f9dcfb19-ce42-4088-b678-93ee6fba2c95

Cause

Referer URL: Unknown

com.atlassian.cache.CacheException: io.atlassian.util.concurrent.LazyReference$InitializationException: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'com.burningcode.jira.issue.customfields.impl.WatcherFieldType': Bean instantiation via constructor failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.burningcode.jira.issue.customfields.impl.WatcherFieldType]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: 'void com.atlassian.jira.issue.customfields.impl.MultiUserCFType.<init>(com.atlassian.jira.issue.customfields.persistence.CustomFieldValuePersister, com.atlassian.jira.issue.customfields.manager.GenericConfigManager, com.atlassian.jira.issue.customfields.converters.MultiUserConverter, com.atlassian.jira.config.properties.ApplicationProperties, com.atlassian.jira.security.JiraAuthenticationContext, com.atlassian.jira.bc.user.search.UserSearchService, com.atlassian.jira.web.FieldVisibilityManager, com.atlassian.jira.issue.fields.rest.json.beans.JiraBaseUrls, com.atlassian.jira.issue.fields.rest.json.UserBeanFactory)'
com.atlassian.cache.CacheException: io.atlassian.util.concurrent.LazyReference$InitializationException: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'com.burningcode.jira.issue.customfields.impl.WatcherFieldType': Bean instantiation via constructor failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.burningcode.jira.issue.customfields.impl.WatcherFieldType]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: 'void com.atlassian.jira.issue.customfields.impl.MultiUserCFType.<init>(com.atlassian.jira.issue.customfields.persistence.CustomFieldValuePersister, com.atlassian.jira.issue.customfields.manager.GenericConfigManager, com.atlassian.jira.issue.customfields.converters.MultiUserConverter, com.atlassian.jira.config.properties.ApplicationProperties, com.atlassian.jira.security.JiraAuthenticationContext, com.atlassian.jira.bc.user.search.UserSearchService, com.atlassian.jira.web.FieldVisibilityManager, com.atlassian.jira.issue.fields.rest.json.beans.JiraBaseUrls, com.atlassian.jira.issue.fields.rest.json.UserBeanFactory)'
	at com.atlassian.cache.memory.DelegatingCachedReference.get(DelegatingCachedReference.java:93) [atlassian-cache-memory-5.1.3.jar:?]
 

1 answer

0 votes
Fabian Lim
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 19, 2021

Hi @SrinivasaRao Koppisetty

I would open a ticket with atlassian support so that you can get the right team to look into your upgrade issue. 

Regards, 

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