Hi, I want to do the following- can anyone tell me whether it's possible:
Enable customers (I don't know who these people are) to email a feedback email address, and it appear in Jira as a ticket with their email address somehow attached to a unique ticket.
For the avoidance of doubt, these people don't and shouldn't have an account.
It sounds like a fairly simple operation. But having read the docs it seemed non-obvious to say the least.
A bonus would be for them to email an address that doesn't reference jira or atlassian.
If anyone does know, please spell it out to me in the simplest of terms.
Many thanks in advance,
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