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Email Notifications Not Working

No email to any user even though the settings are there for assignee and reporter to get email notifications.  


John Funk Community Leader Nov 08, 2019

Hi Hong - were they working before and not just stopped working? And is it for all users, no matter what? 

Can you post a screenshot of your notification scheme? 

notification scheme: 

Jira Notification Scheme.GIF


  Thank you for the reply.  It is not working for all users.  

Hi Hong,

Sorry!! asking for basic information..

Did you enable the outgoing email under System--> Mail--> Outgoing Mail--> Outgoing Mails enabled ??




Like Anay Jyoti likes this

Yes, outgoing mails enabled.  


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