Clone - How to trigger from a clonned issue

Matias Parkkinen May 18, 2022

Im cloning an issue from a Service Management to a Software Project. This automation works fine.

Once in the Software Project, I would like to trigger new automations (once it gets cloned) to Assign the issue, filtering it with labels. I cannot get to trigger in any way, I tried so far:

-Trigger: Issue Created -> Then: Re-fetch data issue -> Filter by label | Not triggering the automation

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Any idea on how to trigger this?

 

Thank you in advance!

4 answers

1 vote
Matias Parkkinen May 20, 2022

Hey John,

thank you very much, it fixed my problem.

 

Wish you best, Matias

1 vote
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 19, 2022

Hi Matias,

Be sure to check the box on the second rule to all other rule actions to trigger this action

screenshot.png

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 20, 2022

Great! Glad I could help. 

0 votes
Matias Parkkinen May 18, 2022

BI_cloned & BI_general are labels pushed from the Service Management Project!

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