Cool! Glad you've found it out!
For others to benefit from your finding you might want to post a comment and accept your own reply so that question will be tagged as answered and will give a good help for people in a similar situation :)
Have a great day!
Hey thanks for the feedback, actually i figured it out.
It was indeed a shared setting not being set, once we did that everyone had access to view the board.
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You need to control access to the shared filter for the board.
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Hi Joseph,
It feels like your question is highly related to https://community.atlassian.com/t5/Questions/Board-Permission/qaq-p/729678 which I just commented.
Here is the documentation I pointed out in the other thread: https://confluence.atlassian.com/jirasoftwarecloud/configuring-a-board-764477974.html?_ga=2.236230849.1536897797.1518443594-572295793.1506609124#Configuringaboard-Sharingaboard
Hope this helps!
Cheers
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