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Cannot create the JIRA 'Support Zip'

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1 comment

Niklas Becker Community Leader Feb 08, 2018

Hi @Shaik Gali Shahid

It seems like Jira is not able to write on this directory. Check if the user running Jira has permission to write on /opt/atlassian/tools/...

If you are not the server admin yourself ask someone with access to the server to do it for you.

Cheers
Niklas

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