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CC Lastcomment add on： Failed to load a valid ServiceRocket Jira Utility Plugin License

iComm Corporation
iComm Corporation Oct 20, 2020

hi Dears,

we have pay the license for CC lastcomments add on， but now the add on display "Failed to load a valid ServiceRocket Jira Utility Plugin License", what is the problem? how can I fix it? image.pngimage.png

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Azwandi _ServiceRocket_
Azwandi _ServiceRocket_ Marketplace Partner Oct 30, 2020

Hi there, I believe you have two apps in place. You paid for the CCC Last Comment app but the custom field you're using is not from that app. I would recommend you to contact the app vendor to get further assistance (https://marketplace.atlassian.com/apps/15064/ccc-last-comment?hosting=server&tab=support)

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