Best Practices for Data Backup Strategies

Tiffany Vu January 4, 2022

Hello fellow Atlassian community members,

Our team is beginning to build our data backup strategy. We see some resources from Atlassian regarding the use of of Backup Manager, but we would like to ask for your input for both Jira Cloud and Confluence Cloud.

  • How does your organization plan for data backup?
  • How frequently do you backup your data?
  • What are your recommendations on best practices?

Thank you in advance!

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Mahesh Shinde
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January 4, 2022

Here is the document which provides each and every details

https://www.atlassian.com/trust/security/data-management

Vish Reddy _Revyz_
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January 4, 2022

Please reference Atlassian's recommendation on data backup here: 

https://www.atlassian.com/trust/security/security-practices#service-availability

"We do not use these backups to revert customer-initiated destructive changes, such as fields overwritten using scripts, or deleted issues, projects, or sites. To avoid data loss, we recommend making regular backups."

Based on the above recommendation organizations need to develop a data backup & restore strategy.

@Tiffany Vu  - Are you using cloud or datacenter - of course the above recommendation is for cloud.

Tiffany Vu January 26, 2022

Hi Vish,

We are using cloud. Thanks for providing the link.

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