Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Automate ticket on state change: clone, link to clone and move

I have a bunch of projects in jira. One redlines project and a bunch of system projects. Redline tickets will have tags and other references needed to their system projects. I want to make it so that when a redlines ticket gets put in a done state it gets cloned, linked to the original ticket and move to the appropriate project into an open state based on its tags or whatever need be. I have been doing reasearch and I think I might be able to do this two or three ways. 1) Through simple issue language / power scripting 2) With a plugins and 3) REST API. Can someone please give me some guidance on how to go about this?

1 comment

DPK J Community Leader Sep 30, 2019

@Avery JacobsonYou are on right track. I am assuming that you are using Jira Server.

Existing Plugins,

Custom Plugin

Rest API

  • I don't think this is way to go.
  • Handling Jira event outside of Jira  environment doesn't work all the time (like bulk operations etc)
  • Also, API calls will always be slower than Server Plugins.


In case you are using Jira Cloud,


Log in or Sign up to comment
Community showcase
Published in Jira Software

Upcoming changes to epic fields in company-managed projects

👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...

14,349 views 35 44
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you