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where do I find information on the change calendar, installation ,cost ,documentation etc?

 

Hi 

where do I find information on the change calendar installation instructions, documentation

cost etc? 

https://community.atlassian.com/t5/Jira-Service-Management-articles/Introducing-the-Change-calendar/ba-p/1714462

 

thanks in adv.

BR

Munir

4 answers

3 accepted

1 vote
Answer accepted

Start at https://support.atlassian.com/jira-service-management-cloud/docs/what-is-the-change-calendar/

There's no costs or installation - it's built into JSM.

1 vote
Answer accepted
Olga Videc Community Leader Sep 09, 2022

Hello @Munir Trolle Laiq  

Do you mean documentation? 

Here is where you start

https://support.atlassian.com/jira-service-management-cloud/docs/what-is-the-change-calendar/

https://support.atlassian.com/jira-service-management-cloud/docs/show-change-requests-on-the-change-calendar/

There is no additional cost since the Change calendar is part of Jira Service Management

Video https://www.youtube.com/watch?v=gh9ZA9NITKU

If you have any more questions don't hesitate to ask.

 BR, Olga

thank you Olga.

very much appreciated.

following the instructions above , if was fairly simple create a new Service management project where I am having the Change calendar in.

 

the remaining issue I am having now this that I have an existing Service management project, where I am missing the operation tab, so I can't see the Change calendar.

Question what do I need to do in order to enable the Change Calendar in my existing Service management project? 

current01.png

 

 

what I need

 

test2.png

0 votes
Answer accepted

thanks however my project is ITSM based  as well as Company managed .

so it seem I only need to enable the feature of

Change Management for the project,

our JSM project has been created before the change calendar was created, and I want to be sure that by enabling the feature it will not mess up the current workflow.   thanks for your help

0 votes

@Munir Trolle Laiq -

As stated by both @Nic Brough _Adaptavist_ and @Olga Videc , Change Calendar functionality is free and a part of JSM.

However, it is currently only available if your JSM project is using ITSM project template and it is Company managed project type.  For any non ITSM project templated JSM project or "team managed" type JSM project, you will not be able to use it.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

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