using groovy to get custom field value human readable, not the key

[Javier Pérez]

Hello, I have a problem getting the value of some customfields. 

In the script, getCustomFieldValue(cField) returns a json object with this look:

{"keys":["Current Value"]}

which I would parse easily, but in other cases i get html code with the current value, I guess because that content is created under some nFeed custom field. I was trought database and in table customfieldvalue doesn't appears what I want to get.

Apart of that, there are other scriptted fields which I can see trough jira interface in Details tabpanels, but in database are empty. 

So I wonder how can I get the real human readable values of all custom fields of issues? Just like a filter do

[Laura Campbell _Elements_ · Accepted solution]

Hello @Javier Pérez 

The app nFeed is now called Elements Connect, and you'll find some help on how to get Elements Connect field display value over on our documentation.

If you need help, don't hesitate to reach out to our support team: https://support.elements-apps.com/portal

[Tuncay Senturk _Snapbytes_]

Hi @Javier Pérez 

Sorry for the late response.

Custom fields might use custom renderers which means that they will only have human-readable values with their appropriate values. For example the Rank custom field which comes with Jira Software stores value of something like "0|r90udo:I". 

nfeed might store XML, while other apps store different typed values.

So, you might not get a proper answer for your request.

I hope I was clear

Tuncay