My workflow involves approval where only 2-3 people on my team can approve. Is there a way I can set it so only they can approve and move the status from pending approval to approved?
Is there a way to make this a group permission if it can't be done on user level?
Hi there and Welcome!
Depending on whether you're in a SD project or not, there are several ways to do this. A way to do this is by adding a Condition on your transition (see screenshot). You can add the users to a group and then place a condition on the transition that only users in that group can do the transition.
When will this not work? When your question is about an approval in the SD portal. Was that your use-case? In that case you could use scripting to populate the approvers field of the issue once created.
Let me know if this was helpfull.
please also consider to use Project Roles. This is more flexible and more generic, so in practice you benefit in two ways from Project Roles:
related to "scripting to populate the approvers field" an important detail came into my mind. In the configuration of a field with type "user picker (multiple)" you should be able to define a default value. Such a field configuration can be project specific. If you don't put that field on an edit mask, users can not change the defined approvers.
This could be a simple approach to avoid scripting. A disadvantage is obviously that it is not very flexible.
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events