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user does not exist even if she is visible inside

Daniel Vasiljevic October 9, 2020

Hello,

We got problem with one of our users, she is visible inside jira like on screen down below:
jira-margareta case.jpg

 

but when I click on her name I get error that user do not exist, screen down below:

jira-margareta user does not exist.JPG

also when I try to add her to some of the groups in jira I get error like jira cannot find ''reberšakm'' but the real user is rebersakm without ''š''

 

What can I do here.

 

br.

1 answer

0 votes
Juan José Marchal Gómez
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October 9, 2020

Hello,

did you check the real value of this user in database?

Best regards.

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