upgrade strategy

MARIEM QARA
Contributor
September 23, 2024

 

 

  • Upgrade with Downtime: it is mentioned in the doc that downtime may be occurred for major update, How frequently do these major updates occur? Even though the schedule might not be fixed, can you provide an approximate frequency?"
  • Communication: Regarding Major updates  :the changes may be communicated in advance to customers /stakeholders ' on what criteria is this based?"
  • Feature Activation: "On what basis are new features activated by default or not? If they are not activated by default, when and by whom are they activated? Is it the customer who decides?"

3 answers

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Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 23, 2024
0 votes
MARIEM QARA
Contributor
September 23, 2024

.

0 votes
Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 23, 2024

Hi @MARIEM QARA ,

Seems like a duplicate question you posted. You can find my initial answers on your other question:

https://community.atlassian.com/t5/Jira-Service-Management/Upgrade-strategy/qaq-p/2817559

MARIEM QARA
Contributor
September 23, 2024

yes , it is the same question , but here i need more precision when it comes to the frequency,

Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 23, 2024

Might be best to keep the questions then combined in a single question thread.

Regarding frequency there is no clear definition. I'll try and loop in someone from Atlassian to see if they can shed some more light on to it though.

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