We are receiving the following error message in our servicedesk instance:
Error- Something went wrong. Contact administrator.
Only administrators appear to be receiving this warning, however.
I have had a look at the error-log but nothing stood out. How can I find out what ist causing the error?
Then you have a catch-22! You might want to dig in the jira logs and post the error message here. In the logs there is mostly a more descriptive error message.
Did you already check the log analyzer?
<jira base url>/plugins/servlet/troubleshooting/view/ => log analyzer
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