Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

side bar not loading

This issue does not happen to all users, only a few users.

 

 

1.png

 

 

2 answers

1 vote

Hi @Koh Tze Hong ,

Which browser are these users using?

chrome and IE.

And also, we didn't upgrade or apply any patch for JIRA lately.

I am using Chrome.

the side bar just loaded for me, but only once.
it does not load after i refresh the page.

Dashboard is working fine.  

Here's some error from chrome console.

 

2.JPG

1.JPG

i checked and i think someone updated Jira.

now the version i have is:

Jira v8.11.0
Jira Service Desk v4.3.0
Jira Agile v8.11.0

 

is the combination ok?

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

170 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you