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Hello,
we just bought JSM Cloud and we are having issue with custom icons. Sometimes it works and looks just right but suddenly icons just disappear and there is only blank space. We have custom icons for Request types. Could not find this issue on forums.
Thanks in advance for any help.
Hi @Ivo Šimral
This is similar to the issue here
https://community.atlassian.com/t5/Jira-Service-Management/Issue-type-icons-missing-in-Jira-Service-Desk-Cloud/qaq-p/1311028
See if you have any Javascript errors and raise the support request with Atlassian Team
Thanks,
Pramodh
Hello Pramodh,
thank you for your help. I will try raising the support request.
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