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regarding workflows

My ideal flow is: Open- Approvals-Ready-In progress-Acceptance -Done (* it should be free to move to blocked state from any state except done state)*
2. condition- If open moves to Blocked it should only have option to go to open only and then follow the ideal path
3. condition If Approvals moves to Blocked it should only have option to go to approvals only and then follow the ideal path
how to add the transitions for blocked status so that it can't go for next status from blocked other than open ?

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Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 11, 2023

Welcome to the Atlassian Community!

The easy answer to the last part of your question is as simple as "edit the workflow, click add transition"

The longer answer is for points 2 and 3, but it's the same answer - create the transitions you need for all the actions, and then, as you say, add "conditions" to them. 

The one I think you want is the "previous status" condition.

Add transitions out of blocked to bother approvals and open, and the others (remember these two are not the only places you can got to blocked from, you want a way out for those too, even if they're all just "back to ready-in-progress").  Use a condition for "was from open" on the go-to-open transition and "was from approvals" for the approvals one.

@Nic Brough -Adaptavist- thank you for this. It helped

Like Nic Brough -Adaptavist- likes this

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