Unfortunately, you can't do a lot on this page. You can extend possibilities of customer portal by using apps (for example, Extension for Jira Service Desk developed by my team) but due to technical limitations, vendors possibilities to extend the portal are very limited.
By default, you can change a little visual aspects, such as logo, background, button/text color. You can also add announcements or embed customer portal widget on your pages.
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
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