Ive created an automation rule that sends an issue to a certain team when issues are created on a Jira Service Management board.
The email works so, right out of the gate I am shocked.
I'd like to add a button or link to the email that allows the recipient to view the isssues they are interested quickly, just like the notification emails built into Jira Service management. Can i do that?
I've played with adding issue fields, like the description, to the email,,,,,but nobody likes that as much. It seems people like to click on things.
Hi @Dennis lasko - If all you're doing is trying to add a link to the issue in the email, the send email action is html friendly so you could do something like this:
Hi Team x,
<a href = "YOURINSTANCE.atlassian.net/browse/{{issue}}">{{issue}}</a> - {{issue.summary}} has been created.
I used HTML below.
<a href="{{baseUrl}}/browse/{{issue.key}}" style="background-color:#008CBA;color:#fff;padding:10px;text-decoration:none;border-radius:4px;font-size:16px;font-weight:bold;">View Issue</a>
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