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"Unable to check the domain claim because you are not an organisation admin." Edited

Hi All,

I got this error when im trying to change the sent on behalf email address:

"Unable to check the domain claim because you are not an organisation admin."

I followed this guide:

https://confluence.atlassian.com/adminjiracloud/configuring-jira-cloud-to-send-emails-on-behalf-of-your-domain-979428371.html?_ga=2.82706581.2088386647.1581306534-930573636.1574053760

All DNS records are set and verified, I'm a site and organization admin (created both myself, so I should have god rights, validated it also on: admin.atlassian.com)

Not sure if I make a mistake or if I spotted a small issue, but maybe someone can point me in the right direction.

Thanks in advance,

Marijn

 

2 answers

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I have the same problem. Does anyone got a solution from Atlassian?

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
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