"Unable to check the domain claim because you are not an organisation admin."

[Marijn]

Hi All,

I got this error when im trying to change the sent on behalf email address:

"Unable to check the domain claim because you are not an organisation admin."

I followed this guide:

https://confluence.atlassian.com/adminjiracloud/configuring-jira-cloud-to-send-emails-on-behalf-of-your-domain-979428371.html?_ga=2.82706581.2088386647.1581306534-930573636.1574053760

All DNS records are set and verified, I'm a site and organization admin (created both myself, so I should have god rights, validated it also on: admin.atlassian.com)

Not sure if I make a mistake or if I spotted a small issue, but maybe someone can point me in the right direction.

Thanks in advance,

Marijn

[shannon_hamilton]

Same issue here too. 

[Eduardo Gonzalez]

I have the same problem. Does anyone got a solution from Atlassian?

[Riccardo Trivellato]

same problem