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"JIRA Service Desk Form " Single Select List with one option of Text Field?

Gaurav Sharma September 28, 2018

Hello All,


We are trying to implement Jira Service Desk Form with One option of the text field. So if a user does not find relevent option in single select drop-down, then user should be able to select option "other" which shows/ unhide a text box and user should be able to enter a value in the text box.

Please select, we are looking solution in "Service Desk Form" and something without an addon shall be highly appreciated.

1 answer

1 vote
Fabio Racobaldo _Herzum_
Community Leader
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March 14, 2024

Hi @Gaurav Sharma ,

unfortunately you cannot do that without using an app. Behaviour by ScriptRunner is one way to put in place that requirement.


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