"Groups" field keep appearing after being removed from screens

Ines B. February 29, 2024

I have several projects where we are not using the "Groups" field and I don't want to display it in the screens, I have removed it from the Create/Edit/View Screens but it keeps appearing it again. Would someone know why it can be happening ? I have not found anything in the logs


1 answer

0 votes
Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 3, 2024

Hi @Ines Bilbao 

I don't believe there is a native Groups field - what kind of field is it?

Is this happening in just one Project, one Issue Type - or are you seeing it reappear in multiple places?

If the latter, have you removed the field from every Screen associated with any active Screen Scheme?


Ines B. March 4, 2024

It's a native field that appeared with Jira Service Management version 5.9, that allows to share the requests with Groups.

It's happening in multiple projects and I've removed from all screens

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events