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¿que consula puedo usar para listar aquellas issue que se hayan pasado a retrabajo?

Necesito conocer el listado de aquellas tareas que hayan puesto para verificar pero se han pasado a retrabajo por no cumplir los requisitos. A partir de esta ya construyo el resto de parámetros por fecha, sprint, etc...

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Jack Brickey Community Leader Sep 06, 2022

Hi @Jesus Jerez ,

Parece que estás tratando de evaluar los problemas en función de su trayectoria a través de tu flujo de trabajo. Más específicamente, tiene un estado de verificación y desea encontrar cualquier problema en ese estado con la condición adicional de que hayan hecho la transición fuera del estado a algún estado en curso. ¿Te entiendo bien? Suponiendo que entonces necesite alguna manera dentro de su flujo de trabajo para evaluar estas transiciones "reabridas".

Hi! Jack, 

I need to know how many times we reopen a task because the validation was worng. I´ve seen some module for that, but I´m trying extract the query directly from jql

 

Regards!

Jack Brickey Community Leader Sep 07, 2022

Hi @Jesus Jerez ,

I see. In this case I would consider creating a unique transition for reopen if possible as it would make it easier to recognize an issue reopening. That means you can't use the "All" transition into a status where you would want to "reopen" to. Does that make sense?

Assuming you can take the above path then you would use Automation with a custom field 'reopened count' to increment the counter each time the "reopen" transition is used. Let me know if this is the path you want to take. To be honest it seems like a lot of complexity for little gain but that is just my opinion.

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