is it possible to block the email address from changing by customers.
We don t want generic addresses like firstname.lastname@example.org or email@example.com or other non-personal addresses in our system.
Thanks for a hint
Thanks so much for your question.
Neither Jira Service Desk nor Jira provide such feature out of the box. You can raise this as a feature request on https://jira.atlassian.com/ .
Artem, Nadya & Nafis
Jira Service Desk team
P.S. if this answer is correct, please click the “accept answer” button
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events