I dont know why I have multiple tickets assigned to me or have solved multiple tickets and there's just 1 ticket under the "assigned to me queue". Does someone know why?
Ok, you've given us the JQL. Are you saying you have issues that are assigned to you, unresolved, but not appearing in your queue?
If so, do you get those issues if you just run that JQL in the advanced search? What are the resolutions for them showing as?
Yes, the query does not mention status.
I think you'll find all the missing issues have a resolution set (the "resolution = unresolved" really does mean "resolution field in the database is empty")
Could you check one of the missing ones and its resolution in the issue navigator? What exactly is it showing for the resolution in the list? (A screenshot would be best, I'm actually looking for italicised words here). Or, go to the plain issue view and look at the status - what's next to the status (e.g <Closed> Resolution <won't do>)
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events