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many service portals

hi there,

I am wondering if we can have more than one service portal. I'd like to have a portal per business unit so they know where to go for logging the appropriate requests.

Thanks,

Valentin

1 answer

1 accepted

3 votes
Answer accepted

hello @valentin_perez . Welcome to the Atlassian community!

It's one portal per JSM project.  So, each business unit would be a JSM project.  These portals would then be tied together in the Help Center portal.

Thank you @Robert Wen_ReleaseTEAM_ 

if I understand correctly, when the person lands in the help center portal, would they see a "tile" that routes them to their portal or, can they have their own portal?

say a portal for IT, a portal for Marketing, a portal for customer service, etc, etc

thanks again

Yes, whatever name you give the JSM project, that's what will show as a "tile" on the Help Center portal.  Clicking on the "tile" takes them to the individual portal.

There can also be separate URLs for the individual portals.

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