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lost of project access for all users

Jardel Baldo
Jardel Baldo May 25, 2022

All users have lost access to the project and no boards are showing anymore. 

Could anyone tell the reason?

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Jack Brickey
Jack Brickey
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May 25, 2022

Hi @Jardel Baldo ,

If everyone is experiencing this and the permissions are such that the users should have access then I would raise an issue with Atlassian Support. With that said you indicate loss of access to boards, what about the issues themselves? What about other projects?

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Jardel Baldo
Jardel Baldo May 25, 2022

Thanks @Jack Brickey 

But I can only consult the Community, because I use the Free version of Jira Service Management.
Is there any other support channel that I can activate besides https://support.atlassian.com/contact/#/

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Jack Brickey
Jack Brickey
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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May 25, 2022

Ah yes I see that now. Certainly the Community can be helpful. Can you share more info on your situation?

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