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linked issue's link

Kamil Askerov April 8, 2024

I want to make in JSM issue one custom field which customer can't change and where will be link to linked issue associated with this issue. 

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YY Brother
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 8, 2024

Hi @Kamil Askerov 

Welcome to our community.

Do you want to create a customred ULR field to store the link of this JSM ticket, which is invisible on customer portal?

Here is the custom field type and the new field can be configured not shown on the portal.

image.png

Hope it helps.

Thanks,

YY哥

Kamil Askerov April 9, 2024

@YY Brother  Thank you for your answer.

Kamil Askerov April 9, 2024

I can't ask other question in community. What will be the problem?

YY Brother
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 9, 2024

You don't have any permission to create a question? @Kamil Askerov 

Kamil Askerov April 9, 2024

Why? @YY Brother 

Kamil Askerov April 9, 2024

I whant to ask about jql but my question not saved

YY Brother
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 9, 2024

maybe the network issue. you could ask here and I will hep you

Kamil Askerov April 12, 2024

@YY Brother jql order by field asc work but desc work like asc. Why is that?

YY Brother
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 12, 2024

it seems to be impossible. plz show us your case screenshot.

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