issue linked Automation Rule

[Barış Özer]

Hello everyone,

I want to ask about Automation;

Can I automatically "issue linked" the ticket opened by the Service Desk and assigned to a different project?

Assigne I want the tickets that I am or that I created to be automatically connected to a different project.

Attached is my "Task Tracking" JVM Project. I want to make automatic issue linked to this project.

[Gaurav · Accepted solution]

Hello @Barış Özer 

Using Automation, we can create linked issues across projects. For the use case mentioned, kindly explain the exact requirement.

Do you need a new ticket to be created in a different project or just link the tickets across projects?

Also, please note that Standard Subscription has limited number of executions for cross project.

Hope this helps.

--GG

[Barış Özer]

Hi @Gaurav 

Thanks alot! (: