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i get an error when i want to create a wissensdatenbank - while connecting to confluence. Edited

Erich Freunberger
Erich Freunberger I'm New Here Nov 20, 2020

as far as i can see all jira/confluence interaction is configurejira-confluence-problem.png

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Lenard Bernardo
Lenard Bernardo Atlassian Team Dec 21, 2020

Hi Erich,

Thanks so much for your question.

It looks like there’s an issue with the way Confluence Knowledge Base is configured in Jira Service Management. Could you please confirm you have followed the steps at the following page?

https://confluence.atlassian.com/servicedeskserver0412/set-up-a-knowledge-base-with-confluence-server-1026033375.html

If you still have issues with this, please reach out to us.

Thank you,

Lenard
Jira Service Management

ps. if this answer is correct, please select the ‘accept answer’ button

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