Thanks so much for your question.
It looks like there’s an issue with the way Confluence Knowledge Base is configured in Jira Service Management. Could you please confirm you have followed the steps at the following page?
If you still have issues with this, please reach out to us.
Jira Service Management
ps. if this answer is correct, please select the ‘accept answer’ button
On October 20, 2021, Atlassian published a security advisory for Jira Service Management. The full advisory is available at this link. We've seen a number of questions already asking for...
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