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how to create automatic ticket from email

Hello community i want to configure jira service management to send email it will generate ticket 

-problem that am facing i can only send email to

i want to send from my Gsuite email 

1 answer

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4 votes
Answer accepted
Fabian Lim Community Leader Dec 26, 2021

thank you for help

Hello @Fabian Lim 

i want to ask you about something after reading the tutorial is there to send email from group of email

for exemple in my Gsuite admin i have group called that contain 2 membre 

i want to create task every one who send email to this group will generate ticket in jira service management 

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