Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

how to create automatic ticket from email

Hello community i want to configure jira service management to send email it will generate ticket 

-problem that am facing i can only send email to @xxx.atlassian.net

i want to send from my Gsuite email 

1 answer

1 accepted

4 votes
Answer accepted
Fabian Lim Community Leader Dec 26, 2021

thank you for help

Hello @Fabian Lim 

i want to ask you about something after reading the tutorial is there to send email from group of email

for exemple in my Gsuite admin i have group called support@domaine.com that contain 2 membre 

i want to create task every one who send email to this group will generate ticket in jira service management 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

JSM Jira Automation: How to Send SLA Breached Notifications

Hi Everyone, In   this tutorial,  we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached.   SLA Threshold Trigger The SLA t...

743 views 5 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you