how to check that a comment is a "primary action" using "automation for jira"

Jeffrey Bistrong
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May 30, 2021

Using automation for jira, I am only wanting to trigger the automation rule if the comment is primary action. 

 

I read this article, and solution is not correct, as the solution only refers to triggering not based on other automation rules: https://community.atlassian.com/t5/Jira-Service-Management/how-to-check-that-a-comment-is-a-quot-primary-action-quot-using/qaq-p/1376690

 

I see several mentions of this in the documentation, but I can't figure out for the life of me how to set it up in automation for jira cloud: https://support.atlassian.com/jira-service-management-cloud/docs/how-do-when-if-and-then-statements-work-for-automation/

I consider myself a pretty experience automation user, and I wonder if I am missing something obvious. Here is one example

 

I even tried a view smart values and nothing is workingAutomation rules - JIRA 2021-05-30 13-19-04.png

Automation rules - JIRA 2021-05-30 13-25-19.png

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Sherry Goyal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 30, 2021

Hello @Jeffrey Bistrong 

Thanks for reaching us. I am sorry this is not possible at the moment but we are tracking it under: AUT-617

Looks like there are some complications to be able to enable this. Sorry about that.

 

Thanks
Sherry

Jeffrey Bistrong
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June 1, 2021

thanks, did solve this for now by adding in JQL: resolutiondate <=-1m

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