While enabling email channel the issue type is "Service Request". I want to change this issue type from ""Service Request" to "Change Request".
Although I make changes by automation but workflow is not updated means that issue type updated to "change request" but workflow as per "Service Request"
Thanks for your Prompt Support. Appreciated one !!!!
As per your suggestion if we go to "Configure email request types" there is only 1 option available that is "Email Request" reflected. in real we have multiple Request type like change Request, Problem Request, Incident Request etc.
So please suggest how to avail multiple Request types in selection list.
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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