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how can I solve this so that confirmation is not requested again

Edited
Aykan Inal
Aykan Inal Dec 20, 2022

administrator approval was not requested before, now new users are asked for approval if they want to log in with microsoft

 

how can I solve this so that confirmation is not requested again

 

 

 1.png2.png3.png

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Aykan Inal
Aykan Inal Dec 20, 2022 • edited

this is not  solve

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Piyush Annadate
Piyush Annadate Rising Star Dec 20, 2022

Hi,

Generally an Atlassian account needs to be sync'd or sign in with 0365 via Atlassian Access.

Atlassian access gives opportunity to connect yours Atlassian instance with SSO instance like Okta, Azure, 0365, etc. 

 

Ref. https://docs.microsoft.com/en-us/azure/active-directory/saas-apps/atlassian-cloud-tutorial

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Aykan Inal
Aykan Inal Dec 20, 2022

administrator approval was not requested before, now new users are asked for approval if they want to log in with microsoft

 

how can I solve this so that confirmation is not requested again

3.png

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Piyush Annadate
Piyush Annadate Rising Star Dec 20, 2022

Hi, 

This is related to access to the Azure tiles (the app config on the azure). 

You may need to check with the Azure Admin of your org to check what all groups/users are allocated to access Atlassian instance. The SSO is restricted based on groups probably wherein you or the users getting above error is not part of.

 

Nothing wrong with Atlassian config, but the config of provisioning users at Azure is.

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Aykan Inal
Aykan Inal Dec 21, 2022

What will be done and controlled on the Azure side?  step by step please

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Piyush Annadate
Piyush Annadate Rising Star Dec 24, 2022

Access to the Jira connector will be done by the Azure

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