how can I log on to JSM within our user Microsoft account?
Marcin Andrzejewski
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1 answer
Rudy Holtkamp
Community Leader 
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Marcin Andrzejewski
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Rudy Holtkamp
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
If you are an agent, you can create a customer via the 'Add customers' button, which can be found via Customers in the left panel of the JSM project.
As a customer you can go to <sitename>.atlassian.net/servicedesk and create an account there. Provided it is turned on in the project and in de global config:<sitename>.atlassian.net/jira/settings/products/servicedesk/customer-access > Allow portal-only accounts to be created for new customers accessing the help center
Here you can also see if new customers are restricted to certain domains.
Marcin Andrzejewski
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Marcin Andrzejewski
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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