You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hello,
can someone please explain how can I create a filter by request types ? I am not sure what to do .
thank you in advance !
Here is what I want to do . I have a customer portal , where our supervisor raise different requests via different request types by departments : photo department, packaging, marketing, administration etc. I want to create a filter and sort the requests by these departments . I hope you get the idea. I am not sure if this can happen ?
Do you know if ,for example I have a field with quantity , I can make a filter with this quantity ?
I use the JQL query "Customer Request Type" = "Request A"
etc. for this -- to get a list of all Service Desk tickets submitted through Request A
you can use IN, Not IN, != etc. for this query as well.