Does the jira service desk keep record of customer information when they send in issue the first time
Does it generate tickets ID 's for issues logged
can the customers monitor the issues they logged
Is there an SLA Breach flag system.
can issues be escalated to other terms by the Agents
Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...
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